CRM systems are becoming more important and getting more complex: ERP integration, multichannel and crossover marketing, and the integration of mobile solutions are integral parts of a successful CRM strategy.

Individual development, OpenSource, or commercial solution: multichanneling, cross-channeling, and multiple connections in the application landscape are the challenges in a modern CRM-solution:

• Data migration
• Multi-data sourcing
• Data mining
• Controlling and analysis

Our specialty: the digital recording of consumer data with mobile end devices like iPad and iPhone, as well as digital data keying, including the processing of the data server side in third-party CRM or ERP systems.

ameria has consulting and implementation competence in the following CRM tools:

Commercial Systems:

• Microsoft Dynamics
• SAP BYD
• Salesforce

Open Source CRM:

• VTiger
• Sugar CRM
• XRMS
• SmartCRM